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    Legal

    HIPAA Notice of Privacy Practices

    Last Updated: July 2026

    Your Information. Your Rights. Our Responsibilities.

    This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

    Covered Entity & Business Associate

    • Covered Entity: The affiliated, physician-owned medical practice responsible for all clinical services, medical decisions, and protected health information
    • Business Associate: 1836 Wellness LLC, the Management Services Organization (MSO) providing administrative, operational, and concierge services under a Business Associate Agreement
    • Patient Portal & EHR: Cerbo, a HIPAA-compliant, encrypted patient portal used for intake forms, medical records, and secure patient communications (BAA in place)

    Uses and Disclosures of Your Health Information

    We may use and share your protected health information (PHI) for the following purposes:

    • Treatment: To provide and coordinate your medical care, including sharing information with physicians, nurse practitioners, lab partners, and pharmacies involved in your treatment
    • Payment: To process payments for services rendered, including billing and claims
    • Healthcare Operations: To support quality improvement, staff training, compliance activities, and operational management of the practice

    Minimum Necessary Standard

    We access only the minimum amount of health information necessary to provide the services you have requested. Staff access to PHI is limited based on role and need.

    Your Rights

    When it comes to your health information, you have the following rights:

    • Right to access your records: You can request an electronic or paper copy of your medical record. We will provide a copy or summary within 30 days of your request.
    • Right to request amendments: You can ask us to correct health information you believe is incorrect or incomplete.
    • Right to request restrictions: You can ask us to limit how we use or share certain health information for treatment, payment, or operations.
    • Right to confidential communications: You can ask us to contact you in a specific way (for example, by phone only, or to send mail to a specific address).
    • Right to an accounting of disclosures: You can request a list of instances where we have shared your health information for purposes other than treatment, payment, or operations for the six years prior to your request.
    • Right to a copy of this notice: You can ask for a paper copy of this notice at any time.
    • Right to file a complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights.

    Your Choices

    • We will not use or share your information for marketing purposes without your written permission
    • We will never sell your information
    • You may authorize sharing with family members or others involved in your care

    Breach Notification

    We are required by law to maintain the privacy and security of your protected health information. In the event of a breach of unsecured PHI, we will notify affected patients within 60 days of discovering the breach, as required by federal law.

    Our Responsibilities

    • We are required by law to maintain the privacy and security of your protected health information
    • We must follow the duties and privacy practices described in this notice
    • We will not use or share your information other than as described here unless you tell us we can in writing
    • If you give us permission, you may revoke it at any time by contacting us in writing

    Contact Information

    For questions about this notice or to exercise your rights, contact:

    Privacy Officer
    1836 Wellness LLC
    401 Franklin Street, Suite 2400 - 198
    Houston, TX 77002
    Email: concierge@1836wellness.com
    Phone: (832) 291-2414

    To file a complaint with the federal government, contact:
    U.S. Department of Health and Human Services
    Office for Civil Rights
    200 Independence Avenue, S.W.
    Washington, D.C. 20201
    1-877-696-6775
    www.hhs.gov/ocr/privacy/hipaa/complaints/